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Frequently Asked Questions

How long does it take an item to be delivered?

**Please Note: Due to Covid-19, shipping times may be longer than usual.**

 

All items are currently available for purchase via third-party vendors. 

 

For items ordered through Amazon, please allow 7-14 business days from the date of order to reach final destination. If you have questions regarding your order, please reach out to Amazon's Customer Care team by dialing 1 (888) 280-4331.

 

For items ordered through LuLu, please allow 3 to 5 business days for printing, and 15-19 business days for shipping. If you have questions regarding your order, please reach out LuLu's Customer Care team by dialing 1 (844) 212-0689. You can also contact Lulu's Customer Care by clicking the "Contact Us" hyperlink listed in the confirmation email received after placing your order.

What is your return/exchange policy?

If you placed your order through a third party vendor (Amazon or Lulu) you must contact that third party regarding all order-related issues.  If you are not satisfied with your order, please reach out to the third party through which you placed your order and follow its return/exchange policy process.  

What if my package is lost or stolen?

A confirmation email will be sent for each purchase. Typically, a separate email with tracking information will be sent once your items have shipped. If you placed an order through a third party (Amazon or Lulu) you must contact that third party regarding all order-related issues, including shipping, updating shipping information, and lost, stolen, or damaged items.