Frequently Asked Questions
How long does it take an item to be delivered?
**Please Note: Due to Covid-19, shipping times may be longer than usual.**
All items are currently available for purchase via third-party vendors.
For items ordered through Amazon, please allow 7-14 business days from the date of order to reach final destination. If you have questions regarding your order, please reach out to Amazon's Customer Care team by dialing 1 (888) 280-4331.
For items ordered through LuLu, please allow 3 to 5 business days for printing, and 15-19 business days for shipping. If you have questions regarding your order, please reach out LuLu's Customer Care team by dialing 1 (844) 212-0689. You can also contact Lulu's Customer Care by clicking the "Contact Us" hyperlink listed in the confirmation email received after placing your order.
What is your return/exchange policy?
If you placed your order through a third party vendor (Amazon or Lulu) you must contact that third party regarding all order-related issues. If you are not satisfied with your order, please reach out to the third party through which you placed your order and follow its return/exchange policy process.
What if my package is lost or stolen?
A confirmation email will be sent for each purchase. Typically, a separate email with tracking information will be sent once your items have shipped. If you placed an order through a third party (Amazon or Lulu) you must contact that third party regarding all order-related issues, including shipping, updating shipping information, and lost, stolen, or damaged items.